Frequently Asked Questions
Frequently Asked Questions
What does Ripped City stand for?
Ripped City stands for Sacrifice & Determination—the discipline to do the work, come back tomorrow, and keep building.
How do I choose the right size?
Review the size information on the product page before ordering. If you are between sizes or prefer a looser fit, consider sizing up.
How long does order processing take?
Most orders are prepared within 2–5 business days. Processing time is separate from the carrier’s shipping time.
How do I track my order?
Once your order ships, tracking information is sent to the email address used at checkout. Allow time for the carrier to post the first scan.
Can I change or cancel my order?
Contact us as soon as possible. We cannot guarantee changes or cancellations after an order enters processing.
What if my order arrives damaged or incorrect?
Contact us promptly with your order number and clear photos of the item and packaging so our team can review the issue.
Do you ship internationally?
Available shipping destinations and rates appear at checkout. International customers are responsible for any duties, taxes, or fees charged by their country.
How should I care for my Ripped City apparel?
Follow the care instructions on the garment label. Washing in cold water and avoiding high heat can help preserve the fit and printed design.
How can I contact Ripped City?
Use the contact option on our website and include your order number when asking about an existing purchase.