Refund policy
Returns and Refunds
Most Ripped City Inc apparel is produced to order. Because each item is made specifically for your purchase, we generally cannot accept returns for a change of mind or an incorrect size selection.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery. After we review the order details and photos, eligible claims will receive a replacement or refund at no additional cost.
How to Request Help
- Email support@rippedcityinc.com.
- Include your order number and a brief description of the issue.
- Attach clear photos showing the item and the problem.
Please do not send an item back before receiving return instructions from our team.
Sizing
Please review the product size guide before ordering. If you need help choosing a size, contact us before placing your order.
Digital Products
Digital products are non-refundable once delivered or accessed, except where required by law.
Refund Timing
Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time before the credit appears.